If you wish to access MacIntyre email on your Android device, MacIntyre supports a secure method using the MaaS360 system. This system keeps access to email, calendar, contacts and tasks separate from your personal content on your MacIntyre supplied device, in a secure container.

If you wish to set this up, first you need to contact IT Support to request access to MacIntyre email on your MacIntyre Android device. If the request is approved, they may generate an email, which you can use to install access, or they may ask you to just follow the below instructions.

Before the system can be installed on your Android device, you need to ensure you have a PIN (also known as a passcode) enabled on your device and have a PIN of 8 characters or more set-up. You also need to have already created your Google account. This must be done before following the below instructions.

Once you have received the request, either point your phone at the QR code in the email; which will open a link in your web browser; or; on the phone; visit the web link.

If you haven't been sent a QR code, you can use the following link on the phone, then continue with this FAQ:

Tap 'Install'

This will open the Play Store for the 'MaaS360 MDM for Android' app

Tap 'Install'

Once the app has installed, tap 'Open' to launch it

This MaaS360 app should open with your email address and Corporate ID pre-filled in, if so tap 'Continue'

If it doesn't, fill in the following fields, then tap 'Continue':

Enter your MacIntyre email username (without @macintyrecharity.org); if it isn't already filled in; and password

Tap 'Continue'

Tap 'Continue'

Scroll through the 'License Information', then if you're happy to proceed, tick 'I have read and accept the terms' and tap 'Continue'

Tap 'Continue'

Tap ‘ACCEPT & CONTINUE’.

The phone will go through a number of screens whilst it installs a Work Profile onto it.

Enter your phone PIN when prompted

Tap ‘Close’

If you leave the phone alone for a while, MaaS360 will load automatically and you proceed to the next step.

The MaaS360 requires a separate passcode to be able to access MacIntyre email, calendars, etc… Enter the passcode you want to access MaaS360 with.

The app may not instantly prompt for the passcode. In which case continue with these instructions and return to this step when prompted for the passcode.

Confirm your chosen passcode

Leave the app open for a few minutes, to allow for it to set-up the MacIntyre configuration

Once you are at this stage, email the IT Helpdesk informing that you need the email app installed in MaaS360.

You should word the email something like:

"I have just installed the MaaS360 app on my MacIntyre smart phone.

Can you please installed the required apps so I can access my emails, etc…"

They will push the required apps to the device and close the query stating they have done so.

You should get an email stating the App Catalog has been pushed to your phone. You will also get emails recommending apps to install. You do not need to do anything about these, as they will install automatically on the phone anyway.

The MaaS360 app will install an app called ‘App Catalog’, which will install all the required apps into MaaS360.

If the 'App Catalog' isn't visible, tap 'Settings', then the 3 vertical dots in the top right hand corner, then tap 'Update Device Data'. After a few moments, the 'App Catalog' app will appear.

Tap the ‘App Catalog’ to see when the apps are installed. To check on the install progress of an individual app, tap the 3 vertical dots on the specific app, then 'Install'. You will be prompted that you will go to the Play Store; this is a corporate dedicated one and not the usual Play Store app in the phone. In the Play Store; which will automatically open; tap the app you want to check the progress for. If it is stating 'Waiting download', you can force the app to download quicker by tapping 'Cancel', then tap 'Install'. Return to the MaaS360 'App Catalog' to check when it's installed, dragging down from the top of the 'App Catalog' will refresh the apps install status.

On the MaaS360 home screen, tap the Settings app

Tap 'Corporate Settings'

Tap 'Configure Email'

Enter your MacIntyre email password, then tap 'SIGN IN'

Tap 'Allow'

You will then see your emails synchronising.

Tap the 3 lines in the top left hand corner of Mail and tap the MaaS360 icon, to return to the home screen

Tap the button at the very bottom of the screen (usually a white oblong icon) to return to the home screen

Tap and hold on the MaaS360 app (it should not have a padlock icon on it), drag it unto ‘Uninstall’.

This will uninstall the initial MaaS360 app from the phone, which is no longer required.

Drag up from the bottom of screen to the top, to reveal all apps, then tap the ‘Work’ tab

Tap and drag the MaaS360 app to where you want it on the home screen.

This is the app you need to access MacIntyre email, Contacts, Calendar, Tasks, etc…

If you open Editor or Browser from the home screen or Work apps tab, you will be prompted to login. This is the same passcode as the main MaaS360 app.

Now MaaS360 has been set-up, us the link below 'How to use Email in MaaS360' and follow Step 4 to edit your email signature.

Now that the MaaS360 app has been installed, you can use our MaaS360 Guides, which give an overview to the app, email, calendar and how to reset the passcode, in case you have forgotten it.

You can find these on the IT Support Portal under the FAQs tab; the direct link is below; then from the menu select:

Phones > MaaS360 Guides

References