How to add a shared mailbox in Outlook
When you're given access to another email account within MacIntyre and the email account doesn't automatically appear in Outlook, follow the below instructions to manually add it.
Open
Open Outlook as usual
Settings
Click FILE
Click ACCOUNT SETTINGS
From the drop down menu, click ACCOUNT SETTINGS again
Double click your account i.e. the one with tick next to your email address
Click MORE SETTINGS
Click the ADVANCED tab
Add
Click ADD
Type in the name of the above account then click OK
If the system finds multiple accounts double click the relevant one and click OK
Click OK
Click NEXT
Click FINISH
Click CLOSE to return to Outlook
The email account will be below your account in the left hand pane of Outlook.